Frequently Asked Questions
Can you create a quote for me?
Yes, we're happy to help! You can fill out our Quote Form here or you can email us at firstname.lastname@example.org. One of our representatives will reply within 24-48 hours during office hours.
Do you accept Purchase Orders?
Yes! We accept valid Purchase Orders from schools/school districts in the U.S.
How long will it take for my order to arrive?
We typically process and ship orders within 3 business days of receipt. Packages can take 5 to 7 business days to arrive once shipped.
Are your products available through wholesalers?
No, we are a sole-source vendor. Click here to download our sole-source letter.
Do you have samples I can review?
On each product's page, you can see sample pages from that particular book. If you have need more assistance email us at email@example.com.
What are your shipping rates?
For U.S. customers, our shipping & handling is tired based on item(s) being ordered. For international customers, shipping & handling rates will vary depending on your location. Please contact us at firstname.lastname@example.org with questions.
What are your office hours?
We are open Monday to Friday from 9am to 5pm (Eastern Standard Time)
Where should I mail orders and checks?
Please send all physical mail to:
Guided Readers, Inc.
62 Dogwood Lane
Pleasantville, NY 10570